What did the dealers do for you? UK buyers - Page 3 - KTM Duke 390 Forum
 4Likes
Reply
 
LinkBack Thread Tools
post #21 of 33 Old 06-25-2014, 11:46 AM
Member
 
duke-R's Avatar
 
Join Date: Jun 2014
Location: London
Posts: 40
I have been t5old that my first service at 550miles would be 300.

Am i understanding correctly that it should not cost that much? If i dont do it with KTM i loose the warraty!?!?
duke-R is offline  
Sponsored Links
Advertisement
 
post #22 of 33 Old 06-25-2014, 12:38 PM
Junior Member
 
Join Date: May 2014
Location: Orkney
Posts: 14
Quote:
Originally Posted by duke-R View Post
I have been t5old that my first service at 550miles would be 300.

Am i understanding correctly that it should not cost that much? If i dont do it with KTM i loose the warraty!?!?
I bought my bike from Gear4 near Peterborough, but got it serviced at Drysdale, near Perth.

Frankly, I think it's deceitful to quote me, a normal consumer, a price without parts and VAT. The labour rate was 60 per hour I think. They were helpful in getting me a service book - Drysdale were incredulous at Gear4 spinning me a yarn about awaiting a new design of service book, which is why I initially didn't get one.

The fact that they didn't reset the service indicator just rubs salt into the wound...
Cripes is offline  
post #23 of 33 Old 06-25-2014, 06:17 PM
Senior Member
 
Join Date: Sep 2013
Posts: 1,087
Quote:
Originally Posted by Cripes View Post
I bought my bike from Gear4 near Peterborough, but got it serviced at Drysdale, near Perth.

Frankly, I think it's deceitful to quote me, a normal consumer, a price without parts and VAT. The labour rate was 60 per hour I think. They were helpful in getting me a service book - Drysdale were incredulous at Gear4 spinning me a yarn about awaiting a new design of service book, which is why I initially didn't get one.

The fact that they didn't reset the service indicator just rubs salt into the wound...
that's what i hate, you pay good money expecting that at the very least what seems obvious to you should be taken care of with the service. This is why i like to try to find guys that have previous experience at shops i want to go to and even get names of people at shops you can go to that are actually helpful



HazardousDuke is offline  
 
post #24 of 33 Old 07-05-2014, 02:59 PM
Junior Member
 
Join Date: Jul 2014
Posts: 24
Bought my 390 from Verwood and always found them helpful especially when all the electrics failed! Got 200 off the bike and the promise of money off accessories.
Got the first service next week so fingers crossed it's on the cheaper side, I'll report back next week...
Will390 is offline  
post #25 of 33 Old 07-16-2014, 02:40 AM
Member
 
duke-R's Avatar
 
Join Date: Jun 2014
Location: London
Posts: 40
First service done last week friday......

Total was 275. Didnt think this was too bad as i spoke to a different dealership south of London and they told me the first service is 160 but they said they only change the oil and filter change where the service book clearly states that valve clearances was to be checked along with most bolts(is the ratled loose) and also chain tension. They didnt have to adjust my valve clearance and if they didi it would have been abou 40 - 60 more.
duke-R is offline  
post #26 of 33 Old 07-18-2014, 03:57 AM
Junior Member
 
Join Date: Jul 2014
Posts: 24
106 first service, not bad at all including an hours labour
Will390 is offline  
post #27 of 33 Old 07-18-2014, 06:41 AM
Member
 
duke-R's Avatar
 
Join Date: Jun 2014
Location: London
Posts: 40
Will390 - have they checked your valve clearance? I have been told if they dont then you loose the warranty on the motor!?
duke-R is offline  
post #28 of 33 Old 07-18-2014, 04:40 PM
Senior Member
 
Join Date: Mar 2014
Posts: 104
Quote:
Originally Posted by duke-R View Post
First service done last week friday......

Total was 275. Didnt think this was too bad as i spoke to a different dealership south of London and they told me the first service is 160 but they said they only change the oil and filter change where the service book clearly states that valve clearances was to be checked along with most bolts(is the ratled loose) and also chain tension. They didnt have to adjust my valve clearance and if they didi it would have been abou 40 - 60 more.
So if they didn't have to do the valves then what did they do other than oil and filter?
mechanical_vandal is offline  
post #29 of 33 Old 07-21-2014, 05:54 AM
Member
 
duke-R's Avatar
 
Join Date: Jun 2014
Location: London
Posts: 40
Quote:
Originally Posted by mechanical_vandal View Post
So if they didn't have to do the valves then what did they do other than oil and filter?

They have gone through and checked nuts and bolts to ensure none of them rattled llose. They have adjusted the chain tension and lubed. They gave the bike a ones over again to ensure all is ok.

And for them to check the valve clearance means to take the bike apart to get to the top of the motor.
duke-R is offline  
post #30 of 33 Old 08-20-2014, 06:22 AM
Junior Member
 
Join Date: Apr 2014
Location: Tamworth, Staffordshire
Posts: 5
Woah how much?!

When I had my first service on my Honda it was 70.. the other half had his first Yamaha service and that was free (part of the deal when he bought it)
LouiseBean is offline  
Reply

User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome