2017 with TFT moisture...still a free fix? - KTM Duke 390 Forum
 2Likes
  • 1 Post By lcjohnny
  • 1 Post By pingywon
 
LinkBack Thread Tools
post #1 of 6 Old 01-13-2020, 02:32 PM Thread Starter
Member
 
Join Date: Feb 2018
Location: Selinsgrove, PA
Posts: 70
(Thread Starter)
2017 with TFT moisture...still a free fix?

Hi guys....I bought a 2017 Duke 390, new (leftover), in April, 2018. All was good, until 2 months ago, a truck made a left in front of me. The bike took a solid shot to the front right and I ended up totaling it.

I just bought a replacement '17 Duke 390 with only 600 miles for less than insurance paid me for mine (woo-hoo!).

I just took it for a ride yesterday and noticed that this one has the annoying TFT moisture issue. My last one thankfully didnt.

Can I still get a free replacement screen through the dealership? I dont remember how long the warranty is good for...3 years? I'm in the states (Pennsylvania).

Thanks for any help!!

moto joe
Moto_Joe is offline  
Sponsored Links
Advertisement
 
post #2 of 6 Old 01-14-2020, 06:45 PM
Member
 
lcjohnny's Avatar
 
Join Date: Nov 2018
Location: Bristol UK
Posts: 68
Garage
i recommend some type of screen to protect the little plastic tft box from any rain we have lots of that and I believe that you get some Pennsylvania?
Moto_Joe likes this.

Cheers then!
Jon G

(Monster M1200s
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
& Duke 390
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
lcjohnny is offline  
post #3 of 6 Old 01-15-2020, 08:32 AM
Senior Member
 
pingywon's Avatar
 
Join Date: Apr 2019
Location: Reading, PA USA
Posts: 176
Garage
Quote:
Originally Posted by Moto_Joe View Post
Hi guys....I bought a 2017 Duke 390, new (leftover), in April, 2018. All was good, until 2 months ago, a truck made a left in front of me. The bike took a solid shot to the front right and I ended up totaling it.

I just bought a replacement '17 Duke 390 with only 600 miles for less than insurance paid me for mine (woo-hoo!).

I just took it for a ride yesterday and noticed that this one has the annoying TFT moisture issue. My last one thankfully didnt.

Can I still get a free replacement screen through the dealership? I dont remember how long the warranty is good for...3 years? I'm in the states (Pennsylvania).

Thanks for any help!!

moto joe
You appear to be a couple hours away but I would recommend you call Solid Performance KTM in Downingtown (PA). These guys are super honest and will give it to you straight. You wanna talk to Justin (parts) or Hank (service). If there is a way these guys will help.
Moto_Joe likes this.
pingywon is offline  
 
post #4 of 6 Old 01-18-2020, 11:13 PM Thread Starter
Member
 
Join Date: Feb 2018
Location: Selinsgrove, PA
Posts: 70
(Thread Starter)
Quote:
Originally Posted by lcjohnny View Post
i recommend some type of screen to protect the little plastic tft box from any rain we have lots of that and I believe that you get some Pennsylvania?
I rode my original one through the rain several times and never had any issues with moisture showing up on the TFT screen....last week I rode it the day after buying it on an unseasonably warm day here in January (like 60 degrees) and it fogged up a bit on the outside corners. I wasn't expecting that. I got a great deal on the bike, so I'm not complaining...but I wouldn't mind trying to get it taken care of, if they can.
Moto_Joe is offline  
post #5 of 6 Old 01-18-2020, 11:14 PM Thread Starter
Member
 
Join Date: Feb 2018
Location: Selinsgrove, PA
Posts: 70
(Thread Starter)
Quote:
Originally Posted by pingywon View Post
You appear to be a couple hours away but I would recommend you call Solid Performance KTM in Downingtown (PA). These guys are super honest and will give it to you straight. You wanna talk to Justin (parts) or Hank (service). If there is a way these guys will help.
OK, thank you. Yes, I usually go through KTM of Camp Hill. If I can't get anything from them, then maybe I will give them a shout out!
Moto_Joe is offline  
post #6 of 6 Old 01-19-2020, 02:37 PM
Senior Member
 
lightning's Avatar
 
Join Date: Mar 2019
Posts: 458
It’s a shame you couldn’t swap the TFT display with one off your totalled bike.

These are being replaced under warranty in the U.K.
It’s a well known fault and the dealer is unlikely to be able to wriggle out of doing it FOC.
lightning is offline  
Reply

User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome