KTM Service Records - KTM Duke 390 Forum
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post #1 of 12 Old 10-01-2019, 01:40 PM Thread Starter
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KTM Service Records

I found a page on the KTM website where you can access the service records for your KTM motorcycle.
But, when I put in my VIN and Delivery Certificate number, I got an error.

This is the response from KTM support:

"Unfortunately, the SERVICE & SAFETY CHECK page is only for European VINs, and thus the reason youíre getting an error submitting your VIN. In the U.S. we do not have a system that catalogs non-warranty services performed at dealerships. Those records would have to be requested from the previous owner or dealers that have performed work on the unit."

Maybe if enough owners from the USA request it, they would add that functionality for us.

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post #2 of 12 Old 10-01-2019, 04:39 PM
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Care to share the link?
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post #3 of 12 Old 10-01-2019, 10:54 PM
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Good find, Reddit, but why only from the USA?
Are we not an international forum, all supporters of the KTM brand and in particular the smaller Duke models?
And yes, a link can be helpful in determining if it is only your VIN # presenting this error or if others do as well.

As long as you are happy with what you ride.
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post #4 of 12 Old 10-02-2019, 12:00 AM
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Originally Posted by KTMasean View Post
Good find, Reddit, but why only from the USA?
Are we not an international forum, all supporters of the KTM brand and in particular the smaller Duke models?
And yes, a link can be helpful in determining if it is only your VIN # presenting this error or if others do as well.
Geez relax!!
I’m certain reddiRt didn’t mean to leave you out!!
Here is an idea, If you want to be included and have the same functionality in the future (possibly) then send KTM an email yourself!!

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post #5 of 12 Old 10-02-2019, 08:11 AM
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Hey Dirty Red

Im in. can you share a link kind sir.
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post #6 of 12 Old 10-03-2019, 10:20 PM Thread Starter
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Link to service

Sorry to take a while - was on a trip.

https://www.ktm.com/en/service/safety-check/
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post #7 of 12 Old 10-03-2019, 10:26 PM Thread Starter
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For sure this functionality should be GLOBAL.


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post #8 of 12 Old 10-04-2019, 04:24 AM
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Would also be nice if it wasnít restricted to the first owner too. How many bikes are resold with delivery certificate?
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post #9 of 12 Old 10-06-2019, 06:08 PM
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Where do you find the delivery certificate?
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post #10 of 12 Old 10-07-2019, 06:58 AM
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The first owner will know the service history anyway! What a useless idea
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